What to look for in a local garage
Finding a good garage that you can trust to carry out work to a high standard and at a fair price is crucial to keeping your car roadworthy and your finances in check. However, choosing one for the first time can be tough, particularly if there are lots of them in your area. Here’s what to look for when searching for local garages in Barnsley.
Good online reviews or recommendations
These days, more and more people leave reviews online after they’ve used a service. So, if you want to find a garage that’s highly recommended in your area, it makes sense to check reviews. If a garage’s reviews are mostly positive, there’s a good chance that you too will receive a great service.
Bear in mind that reviews or testimonials on a garage’s own website are unlikely to give a balanced view. Instead, check out reviews on The Good Garage Scheme website or other review sites. You could also ask friends and family if they can recommend reputable garages in Barnsley.
Before you book your car into a garage, we recommend checking prices in advance. Thanks to the internet, it’s now easier than ever to get an idea of how much you should expect to pay for a repair or service. This should help you to avoid paying over the odds for the work you need to be carried out. Consider that local independent garages usually charge significantly less than ‘main’ dealers, with labour rates around two thirds less. So, rather than heading to a main dealer, it makes sense to choose a local garage like Wyatt Auto Services.
Check your car’s warranty will be protected
Many people worry that going to a local independent garage rather than a main dealer will invalidate their car’s warranty. However, this isn’t always the case, with many garages able to carry out work whilst keeping your warranty intact. Even if your vehicle is still covered by manufacturer warranty, you don’t need to take it to a main dealer.
At Wyatt Auto Services, we can service your car in accordance with the manufacturer’s service schedule. We’ll also ensure that the parts we use are either manufacturer-approved or are of the ‘equivalent quality’. We can service all makes and models, from Fords and Fiats to Mazdas and Mercedes. Whatever the make of your car, you can rest assured that we can carry out work to the highest possible standards.
Ask the mechanic to show you the work
When you have work done at a garage for the first time, consider asking the mechanic to show you. If they’ve done the work properly, they’ll probably be happy to do this. It’s also a good chance for you to find out more about any issues which may need looking at in future. If the mechanic won’t show you the work they’ve carried out, this is a big red flag and a sign something is amiss. In this case, you should think about getting the work assessed by a mechanic from a different garage.
Membership of reputable industry schemes
Finding a garage that you know is trustworthy can be challenging. However, discovering if they’re a member of any industry schemes can go some way to letting you know if they’re reputable or a fly-by-night. At Wyatt Auto Services, we’re proud to be a member of the Good Garage Scheme. This means that we must follow a number of set regulations, including adhering to a strict Code of Conduct and a pledge to have our customers’ best interests at heart.
A fast and reliable service
For many people, their car is essential to their daily life. If you rely on yours to get you to work or take the kids to school, a fast and reliable service is essential. So, make sure you ask a garage how long work will take. Many of the best garages in Barnsley provide same-day MOTs and next day servicing. At Wyatt Auto Services, we’re always keen to provide a prompt service to our customers. We carry out work as soon as we can, without ever compromising on quality.
Good customer service
Good customer service is certainly something to look out for when choosing a local garage. Garages can often feel like daunting places, especially if you’re already anxious and worried about how much repairs might cost. With this in mind, it’s important to choose a garage with staff who are polite and courteous.
They should take your concerns seriously without ever patronising you. Mechanics and other staff members like receptionists should communicate well, being honest but considerate when it comes to informing you about any issues with your car. They should be happy to explain the job to you but should avoid confusing you with technical information.
A personal approach
Surveys show that over 70% of UK drivers favour independent garages over main dealers for their car maintenance needs. One of the biggest reasons for this is that staff at local garages tend to provide a more personal approach, spending more time with the customer and providing advice in a friendly and knowledgeable way.
At Wyatt Auto Services, we always strive to provide a friendly service, keeping the customer updated at all times and providing information they know they can trust. Many of our customers have used our services for years, coming back to us time and time again for MOTs, repairs, and servicing.
Whether you need an MOT, repair work, or car servicing in Barnsley, look no further than Wyatt Auto Services. We’ve been carrying out work on cars of all makes and models in the area for several years, establishing ourselves as one of the leading independent garages in the area. Get in touch today to discuss your requirements with one of our team.